Working at Height Guide

Working at Height Risk Assessment: UK Regulations & Templates

Everything you need to know about assessing ladder work, scaffolding, roof access, platform work and mobile towers under the Work at Height Regulations 2005.

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Working at height is the single biggest cause of workplace deaths and serious injuries in the UK. A working at height risk assessment is a legal requirement under the Work at Height Regulations 2005 (WAHR 2005) whenever work is done at any height where a person could fall and injure themselves — this includes working on a ladder, scaffold, roof, platform, or even standing on a chair. The assessment must identify the hazards, evaluate the risks, apply the hierarchy of controls (avoid, prevent, mitigate), and specify the equipment and precautions needed before the work begins.

What is Working at Height?

Under Regulation 2(1) of WAHR 2005, working at height means work in any place where, if there were no precautions in place, a person could fall a distance liable to cause personal injury. There is no minimum height threshold. This definition explicitly includes:

The HSE confirms that standing on a chair to change a lightbulb or retrieve stock from a high shelf is working at height. According to HSE statistics for 2022/23, falls from height accounted for 40 fatal injuries to workers — 29% of all workplace fatalities that year. A further 6,222 non-fatal injuries from falls from height were reported under RIDDOR.

Legal Requirements Under the Work at Height Regulations 2005

Regulation 4: Organisation and Planning

Regulation 4(1) of WAHR 2005 requires that all work at height is properly planned, appropriately supervised, and carried out in a manner which is so far as is reasonably practicable safe. This means you cannot simply send someone up a ladder without a written plan, proper equipment, and adequate supervision. Planning must include emergency and rescue arrangements — what happens if someone is injured or becomes stranded at height.

Regulation 6: Risk Assessment and Avoidance

Regulation 6(2) of WAHR 2005 states: "Every employer shall ensure that work is not carried out at height where it is reasonably practicable to carry out the work safely otherwise than at height." This is the avoidance principle — before assessing how to work safely at height, you must first assess whether the work can be done at ground level. For example, installing roof insulation from below using blown insulation eliminates the need to access the roof. Cleaning high windows using an extendable pole from the ground avoids ladder work.

If work at height cannot be avoided, Regulation 6(3) requires the employer to take suitable and sufficient measures to prevent any person falling a distance liable to cause personal injury. Only where prevention is not reasonably practicable can you rely on measures to minimise the distance and consequences of a fall (such as safety netting or airbags).

Regulation 7: Selection of Equipment

Regulation 7 of WAHR 2005 requires that equipment used for work at height is selected giving collective protection priority over personal protection. This means fixed scaffolding with guardrails is preferred over a personal fall arrest system (harness and lanyard). The regulation also mandates that equipment must be suitable for the task, the working environment, and the duration of use. You cannot use domestic stepladders for commercial work — they are not designed for sustained use.

The Hierarchy of Controls for Working at Height

The legal framework for controlling working at height risks follows a strict hierarchy set out in Regulations 6 and 7 of WAHR 2005. This hierarchy must be applied in order — you cannot jump to a lower-order control without demonstrating why higher-order controls are not reasonably practicable.

A common error is to issue harnesses and lanyards (personal fall arrest) when edge protection or a mobile tower could be used. HSE inspectors will challenge this approach.

Risk Assessing Different Types of Work at Height

Ladder and Stepladder Work

Ladders are classified as work equipment under WAHR 2005 and must only be used for work at height where the use of more suitable work equipment is not justified because of the low risk and short duration, or because features of the site cannot be altered (Regulation 6(5) and Schedule 6). In practice, this means ladders are acceptable for light work of short duration — typically under 30 minutes in one position — where the person can maintain three points of contact.

A working at height risk assessment for ladder work must confirm: the ladder is appropriate for the task (right type, length, and load rating), the ladder is in good condition (no bent stiles, damaged rungs, or missing feet), the surface is firm and level, the ladder is secured (tied at the top or footed at the base), the ladder extends at least 1m above the landing point (or other suitable handhold), the user has been trained, and the task does not require both hands or heavy materials (maximum 10kg).

Common ladder tasks that fail the risk assessment test: prolonged painting or rendering (should use a tower or scaffold), carrying materials up and down repeatedly (should use a hoist or pass materials up), work requiring two hands such as drilling or cutting (should use a platform), and any work over 9m height (should use scaffolding or MEWP).

Scaffold and Tower Work

Scaffolding must be erected, altered and dismantled by competent persons under the supervision of a trained and competent supervisor (Schedule 2 Part 2 of WAHR 2005). Before any scaffold is used, it must be inspected by a competent person and a written inspection report (TG20 or similar) must be provided. The risk assessment for scaffold work must confirm: the scaffold has been inspected and a handover certificate issued, edge protection (guardrails at 950mm and toe boards at 150mm) is in place on all open sides, access is safe (internal ladder or stair tower), the platform is fully boarded with no gaps greater than 25mm, the scaffold is tied to the structure at the correct intervals, and loading bays are clearly marked if materials are to be stored.

Mobile tower scaffolds must have stabilisers or outriggers deployed before use, the platform must be accessed from inside the tower (never climb up the outside), and the tower must not be moved while anyone is on the platform. A 3:1 height-to-base ratio (indoors) or 3.5:1 (outdoors) is the safe limit.

Roof Work

Roof work presents significant risks due to fragile surfaces, sloping surfaces, unprotected edges, and weather exposure. A risk assessment for roof work must address: how access to the roof will be gained (scaffold tower, ladder with platform, MEWP), whether the roof surface is fragile (roof lights, fibre cement sheets, liner panels, old asbestos cement sheets), whether edge protection is required and how it will be installed (scaffold edge protection, permanent guardrails, temporary barriers), what will be done if the surface is fragile (use crawling boards or roof ladders to spread the load, never walk directly on fragile material), and what the weather conditions are (work must be stopped in high winds, rain, snow or ice).

Under Regulation 9 of WAHR 2005, fragile surfaces must be identified with warning notices and, where crossing is unavoidable, platforms or coverings must be provided to prevent falls through the surface. A common fatal scenario is a worker stepping onto a roof light or liner panel assuming it will bear their weight — it will not.

Mobile Elevated Work Platforms (MEWPs)

MEWPs (cherry pickers, scissor lifts, boom lifts) must only be operated by trained personnel who hold a valid IPAF (International Powered Access Federation) or equivalent certificate. The risk assessment for MEWP use must confirm: the operator is trained and certificated for the specific machine category, the ground conditions are suitable (level, firm, no hidden voids or services), the MEWP has been inspected (weekly thorough examination required if hired), guardrails and gates on the platform are in place and working, the safe working load is not exceeded, and the weather conditions are safe (wind speed below the manufacturer's limit, typically 12.5 m/s).

Under Schedule 5 of WAHR 2005, MEWPs must be stabilised before use and must not be moved with the platform raised unless specifically designed for that purpose.

Common Working at Height Scenarios by Industry

Construction

A roofing contractor installing tiles on a domestic extension. Hierarchy applied: (1) Avoidance — not applicable; work must be done at height. (2) Collective protection — full scaffold with edge protection erected around the perimeter, toe boards fitted, internal ladder access provided. (3) Minimise fall — safety netting installed below the work area as secondary protection. (4) Training — all workers hold CSCS cards, site induction completed, scaffold inspection certificate reviewed before access. Regulations: WAHR 2005 Regulation 6, CDM Regulations 2015 Regulation 13.

Retail

A shop assistant retrieving stock from a high shelf using a stepladder. Hierarchy applied: (1) Avoidance — can the stock be stored at a lower level? If yes, reorganise racking. If no, proceed. (2) Collective protection — a kick-step platform or small mobile tower with handrails would be preferable but may not be practicable in a narrow aisle. (3) Stepladder permitted if the task is light (under 10kg), of short duration (under 30 minutes), the ladder is Class 1 industrial standard, the assistant maintains three points of contact, the ladder is on a level surface, and a colleague foots the ladder or it is secured. (4) Training — the assistant has been shown how to set up and use the ladder safely. Regulations: WAHR 2005 Regulation 6(5) and Schedule 6.

Facilities Management

A window cleaner cleaning external windows on a three-storey office building. Hierarchy applied: (1) Avoidance — can windows be cleaned from inside using extendable poles or a water-fed pole system from ground level? If yes, use that method. If not practicable (e.g. fixed sealed windows), proceed. (2) Collective protection — MEWP (scissor lift or boom lift) provides a stable platform with guardrails. Operator holds valid IPAF ticket. Ground conditions assessed, outriggers deployed, exclusion zone marked. (3) Personal fall arrest not required as collective protection is in place. (4) Training — operator trained, emergency descent procedure in place. Regulations: WAHR 2005 Regulation 7, Provision and Use of Work Equipment Regulations 1998.

Education

A caretaker changing lightbulbs in a school hall with a 5m ceiling. Hierarchy applied: (1) Avoidance — can LED bulbs with a 10-year lifespan be installed to reduce the frequency of access? Can a lighting maintenance contractor with specialist equipment do the work? (2) Collective protection — a mobile aluminium tower with platform height of 5m, guardrails on all sides, outriggers deployed, access via internal ladder, platform fully boarded. The caretaker does not climb the outside. (3) Training — the caretaker has been trained in tower assembly and use, a pre-use inspection checklist is completed. Regulations: WAHR 2005 Schedule 3 (towers), PUWER 1998.

What Must Be Included in a Working at Height Risk Assessment?

Under Regulation 3(1) of the Management of Health and Safety at Work Regulations 1999, the risk assessment must be suitable and sufficient. For working at height, this means the assessment must include:

The assessment must be recorded in writing if the business employs five or more people (MHSWR 1999 Regulation 3(6)), but best practice is to record all working at height assessments regardless of size.

Inspection and Maintenance Requirements

Under Regulation 12 of WAHR 2005, work equipment used for working at height must be inspected at intervals appropriate to the equipment and the conditions of use. Specific inspection requirements include:

All inspection records must be kept and made available to HSE inspectors on request. Failure to maintain valid inspection records is a common cause of enforcement action.

Training and Competence

Under Regulation 5 of WAHR 2005, no person shall work at height unless they are competent to do so or, if being trained, are supervised by a competent person. Competence means the person has sufficient training, experience and knowledge to carry out the task safely and recognise when they are out of their depth. Specific competence requirements include:

Training records must be kept as evidence of competence. A person operating a MEWP without a valid IPAF card is committing a criminal offence under Regulation 9 of the Provision and Use of Work Equipment Regulations 1998.

Emergency and Rescue Planning

Regulation 4(1)(b) of WAHR 2005 requires that all work at height is planned to include emergency and rescue arrangements. A common and often fatal oversight is to provide fall arrest equipment (harnesses and lanyards) without considering what happens if someone falls and is left suspended. Suspension trauma can kill within minutes if the casualty is not rescued promptly.

The risk assessment must address: how a fallen or trapped person will be rescued, who will carry out the rescue (trained personnel, fire and rescue service), what equipment is needed for rescue (rescue kit, secondary anchor points, communications), how long rescue will take (suspension trauma can be fatal within 10 minutes), and how the emergency services will be contacted and directed to the casualty. For work in remote locations or on tall structures, a dedicated rescue plan with trained rescue personnel and equipment must be in place before work begins.

Legal Penalties for Non-Compliance

Breaches of the Work at Height Regulations 2005 are criminal offences. Under Section 33 of the Health and Safety at Work Act 1974, conviction in a Magistrates' Court can result in a fine of up to £20,000 and/or six months' imprisonment. Conviction in a Crown Court can result in an unlimited fine and/or up to two years' imprisonment. The Health and Safety Sentencing Guidelines 2016 set fines based on the organisation's turnover and the level of culpability and harm.

According to HSE prosecution statistics for 2023/24, working at height offences were among the most frequently prosecuted, with average fines exceeding £200,000 for medium-sized companies. Recent notable cases include a roofing contractor fined £600,000 after a worker fell 6m through fragile roof sheets (no edge protection, no risk assessment), and a facilities management company fined £400,000 after a window cleaner fell from a ladder that was not secured (task should have been done using a MEWP or water-fed pole).

Beyond criminal penalties, employers face civil claims from injured workers. Falls from height often result in life-changing injuries (spinal damage, traumatic brain injury, multiple fractures) with compensation awards running into millions of pounds.

How to Generate a Working at Height Risk Assessment in Under 2 Minutes

Writing a compliant working at height risk assessment from scratch requires detailed knowledge of WAHR 2005, the hierarchy of controls, equipment selection criteria, and industry-specific hazards. Anyrisks generates a fully written, regulation-referenced working at height risk assessment in under 2 minutes. You describe the task (roof repair, window cleaning, light bulb changing, scaffold erection), the location, the equipment available, and the people involved. The system applies the WAHR 2005 hierarchy, identifies the relevant control measures, specifies inspection and training requirements, and produces a professional PDF and editable Word document for £29.

The assessment must still be reviewed by a competent person before use — but instead of starting with a blank template, you start with a complete, tailored document that reflects your specific work activity and correctly applies the legal framework. For businesses carrying out multiple working at height tasks (contractors, facilities management, maintenance teams), this approach can save hours of document preparation time while ensuring consistency and compliance.

Further Reading

For specific construction work at height requirements, see our construction risk assessments guide. For ladder work in commercial settings, see our retail risk assessments guide. For the legal background to all UK risk assessments, see our risk assessment legal requirements guide. For an overview of the 5-step risk assessment process, see the ultimate guide to risk assessment. For regulations detail, see our Work at Height Regulations 2005 explainer.

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